• Why Opportunity Nights are Opportunities for DMOs

    Why Opportunity Nights are Opportunities for DMOs

    David says… Opportunity nights—periods of lower visitor engagement—offer DMOs a chance to boost tourism, support local businesses, and drive economic impact. Learn how to turn quiet nights into prime opportunities. Read time: 3 minutes 

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  • The Power of Video Testimonials: Authentic Connections That Drive Results

    The Power of Video Testimonials: Authentic Connections That Drive Results

    Jim & Maghen say… Video testimonials are a powerful way to build trust, engage audiences, and drive conversions. By sharing real stories from customers and partners, businesses can create authentic connections that resonate. Learn how video testimonials can enhance your marketing strategy and boost results across multiple channels. Read time: 3 minutes

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  • The Importance of Social Media in Times of Crisis

    The Importance of Social Media in Times of Crisis

    McKenzie says… Social media is a vital tool for destination management during crises, offering real-time updates and essential guidance to keep communities and visitors informed and safe. By staying active online, destinations can build trust and become a dependable resource during emergencies, from natural disasters to health alerts.

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  • Engaging Visitors with Creative Merch

    Engaging Visitors with Creative Merch

    Leigh says… Merch is one of the only forms of advertising that allows consumers to interact with a brand on a physical level, and can have a big impact on your tourism marketing efforts. However, creating merch is more than putting your logo on an item and calling it done. When considering what you want to create, you’ll need to look at your target audiences and what appeals to them most. Read time: under 4 minutes

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  • Help Wanted: Putting Social Media to Work in Your Recruitment Efforts

    Help Wanted: Putting Social Media to Work in Your Recruitment Efforts

    Maghen says… Many organizations are struggling with staffing shortages and competition for qualified workers is fierce. Learn how to put social media to work for your organization in recruiting new talent. Read time: Under 2 minutes

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  • Rebrand? How To Know When It’s Time.

    Rebrand? How To Know When It’s Time.

    Camille says… Embarking on a new brand is a significant endeavor that renders all your current assets outdated. So, why take this leap? Because rebranding, when executed at an opportune moment for compelling reasons, can revolutionize your organization. Discover the motivations behind such a transformative move and the crucial steps to consider before initiating a rebranding journey. Read time: 2 minutes

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  • Is It Time for a Social Media Audit?

    Is It Time for a Social Media Audit?

    Maghen says… It's a good idea to audit your social media channels on an annual basis. Learn why and get some tips and resources you can use for your organization. Read time: under 2 minutes

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  • Why You Should Audit Your Website

    Why You Should Audit Your Website

    Leigh says… Auditing your website can help maintain your brand, keep your Search Engine Optimization (SEO) and lead generation tactics at their best, and ensure things like good user experience and Americans with Disabilities Act (ADA) compliance. Here we discuss the steps involved in conducting a website audit. Read time: 3 minutes

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  • Shift Focus to Quality vs. Quantity of Organic Social Media

    Shift Focus to Quality vs. Quantity of Organic Social Media

    Maghen says… Social media algorithms have made it harder and harder for businesses to reach new audiences without paying up. Get ideas to optimize your organic social efforts. Read time: under 2 minutes

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  • Importance of a Brand Standards Manual

    Importance of a Brand Standards Manual

    Leigh says… A brand standards manual (also known as a brand book, guide, or bible) guides anyone in the use of your brand messaging and appearance across all platforms. It plays an important role in protecting the outward appearance of your brand—it tells your company story so your employees and vendors know what you stand for and how you should be perceived. Read time: 7 minutes

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